Shields Mediation TERMS AND CONDITIONS

Medical Warning 

Prior to undertaking any new form of exercise, you should consult with your doctor or other healthcare practitioner to ensure that you are mindful of your current health and any restrictions that may be appropriate for you.

When participating in our meditation classes, do not over exert yourself and work at your own pace. Stop immediately if you feel pain or discomfort.  You should immediately seek medical attention if there are any unanticipated changes to your physical condition at any time.

You must notify your instructor if you have any pre-existing injuries, medical conditions, or serious mental health concerns which may impact upon your ability to perform the exercises in our classes.

By undertaking any exercise program (including the use of any equipment purchased from us), you acknowledge that you do so at your own risk and that the creators, producers, instructors and distributors of our exercise programs (together with their servants and agents) will not be liable for any personal injury, loss or liability of whatsoever nature arising as a result of, or in connection with, your undertaking of any such exercise program or following advice contained on our website or given by our instructors.

Prices and Booking

Our current prices and timetables are displayed on our website. From time to time, our prices may change and these will be notified on the Website.

To sign up to participate in our classes, you must book in on our website or give a call at our contact details.  

There are a set number of spaces in each class.  To attend a class, you must reserve a space.  Bookings can be made online, via our website or by calling or emailing the centre.

Cancellation Policy 

To cancel a booking, you must notify our service least 6-hours prior to the commencement of the class. Cancellations made with less than 6-hours’ notice will incur the full cost of the class booked.

You can also cancel your bookings by calling or emailing the centre.

If you know you will not be able to make a class for which you have booked, within the 6-hour cancellation window, we strongly encourage a cancellation to be made, so that another person may take your reservation.

If you are a no show to a booked class you will be charged as if you attended the class.

It is at the discretion of management to waive the cancellation and or no-show policy in the event of an extreme or emergency situation.

Class Waitlists

If you are unable to book a spot because the class is full, email to register yourself on the waitlist you will be notified via email or phone should an availability come up. Please ensure you check your email for your waitlist confirmation.

As a courtesy, if you are no longer available to attend the class, please remove yourself from the waitlist online or via the mobile app. Once you have been confirmed in the class from the waitlist, our 6-hour cancellation policy applies and a cancellation fee will apply if cancelled within this time.

Casual Classes, Class Packs & Memberships

All classes must be pre-paid before attending.  You may do this when booking your place in a class.

Casual, class attendance is  non-transferrable between holders, and may not be sold, traded, gifted, shared, provided or otherwise transferred to any person other than the purchaser.

Class Schedules

Class Schedules are subject to change or cancellation without notice.

We are not liable in any way to provide you with a refund, credit, transfer or compensation of any kind for classes that are not held in accordance with the class schedule, including without limitation any classes that are changed or cancelled.

We reserve our right to change our opening hours at our service at any time, without notice to you.

Conditions of Entry

Shields Mediation reserves the right to meditation classes or eject from classes clients or others who are behaving in an anti-social, intoxicated, disorderly, aggressive, offensive or dangerous manner or in any manner which may threaten the security of our clients or other people at the service.

Verbal and physical abuse will not be tolerated nor will it be tolerated via phone, email or through our social media channels. If verbal or physical abuse occurs Shields Mediation management is within their rights to refuse the client re-entry to the service and report to local law enforcement.

In order to minimise disruption during classes held, we recommend that you aim to arrive at least 5 minutes prior to the scheduled commencement time of a Class.

Clients are strongly discouraged from departing classes prior to their scheduled conclusion time as it is disruptive to the enjoyment of other students attending those classes

You are required to treat all persons within the service with all due care and respect.

Clients are required to wear appropriate attire for physical exercise at all times while participating in classes and must refrain from wearing clothing which contains offensive prints or designs or which may present a danger to themselves.

For the enjoyment of all participants in your class please turn off all mobile phones before your meditation session unless you are a doctor and you are on call for example.

Personal Safety and Acceptance of Risk

By attending our meditation and participating in classes, you will be performing physical activity and exercise which has an inherent risk of personal injury. Participating in classes is undertaken at your own risk.

You must inform instructors if there are any risks to your health by participating in a class, such as if you have a pre-existing injury, illness, muscle soreness/discomfort or are pregnant, prior to commencement. Participating in any form of exercise at our Centre with a Medical Condition is done entirely at your own risk.

You acknowledge that your participation in any form or exercise with our service may involve risks, including the risk of personal injury.

Shields Mediation staff are not medically trained and are therefore not qualified to assess whether clients are in good physical condition and/or that clients can engage in exercise without detriment to their health, safety, comfort or physical condition. Clients are advised to seek medical advice prior to commencing any exercise program if they are in any doubt about their ability to engage in exercise.

By participating in our classes, you agree that our liability in relation to recreational services (as that term is defined in section 139A of the Competition and Consumer Act 2010 (Cth)) for any death, physical or mental injury (including aggravation, acceleration or recurrence of any such injury), the contraction, aggravation or acceleration of a disease, the coming into existence, aggravation, acceleration or recurrence of any other condition, circumstance, occurrence, activity, form of behaviour, course of conduct or state of affairs that is or may be harmful or disadvantageous to you or the community, or that may result in harm or disadvantage to you or the community, that may be suffered by you as a result of the supply of recreational services by Shields Mediation is hereby excluded, save that this limitation of liability does not apply to significant personal injury suffered by you as a result of reckless conduct by Shields Mediation in supplying the recreational services.

You acknowledge that our instructors may use tactile cueing and adjustment methods, or make physical contact with you for correction purposes in order to ensure that meditation posture is correct.

Security

Shields Mediation is not responsible in any way for the safekeeping of your personal belongings that you bring into our Classes.

As such, we strongly recommend that you:

1.     Refrain from bringing any valuable personal belongings into our Centre, such as mobile phones, jewellery, personal devices, wallets, bags and purses;

2.     Bring only any personal belongings into our studios which are absolutely necessary for you to possess for the duration of your visit;

All cars are parked on premises at the owner’s risk. Shields Mediation is not responsible for where you choose to park your car of for any theft from or damage to any vehicle or its contents. Shields Mediation recommends that vehicle be parked within the specified car parks, be locked and no valuables are visible.

Shields Mediation may use video surveillance equipment to monitor the premises on a 24-hour basis for security purposes.

By accessing the premises of Shields Mediation, the client will be subject to video surveillance and recording.

Video surveillance is limited to the floor areas only and not within the walls of the bathrooms, shower rooms or the individual suites.

Special Promotions

From time to time, our Centre may offer promotions.

Payment

It is your responsibility to ensure there are sufficient funds available in your nominated bank account or credit card to cover the cost of purchasing any products from us.

If a payment is declined for any reason, we reserve the right to process payment anytime where sufficient funds are available in the nominated bank account or credit card in order to settle any fees that are owed.

If an auto-debit is declined due to insufficient funds, our payment provider will charge for any failed transactions. This fee will be passed on to you approximately 7 days after the failed payment.

We are in no way responsible for additional fees that you may incur from your bank in relation to processing payment of fees.

Your Personal Information

Your personal information collected by us in accordance with these Terms and Conditions will at all times be dealt with in accordance with our Privacy Policy.

Limitation of Liability

Except for any liability that cannot be excluded by law, Shields Mediation (including its employees and sub-contractors) excludes all liability (whether under the law of contract, tort or otherwise), for any personal injury, loss or damage (including but not limited to loss of opportunity, loss of reputation or goodwill, loss of privacy or loss or corruption of information or data); whether direct, indirect, special or consequential, arising in any way out of your attendance at our classes. This includes but is not limited to any theft, unauthorised access or third-party interference.]

This limitation of liability applies even if Shields Mediation has been expressly advised of the potential loss.

Jurisdiction

These Terms and Conditions are governed by the law in force in Queensland, Australia.  You irrevocably submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in Queensland, and any court that may hear appeals from any of those courts for any proceeding in connection with these Terms and Conditions.

Children

Clients are responsible for the supervision of their children or any children they bring into sessions.

Shields Mediation accepts zero responsibility for children at our Centre unless they are there to partake in a specific class designed for children.