01  Do you offer online appointments? 

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Shields Mediation currently offers Phone and Online (Skype, Zoom) appointments, however Face to Face can be arranged if required. Please contact for further information.

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02    Is there a booking deposit?

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Mediation Appointments: A non-refundable deposit of $50 is required when booking a mediation appointment. This payment can be made by Credit Card (at time of booking) or by Direct Debt (received within 24 hours of booking appointment). 

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Conflict Management Appointments: No booking deposit required. 

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Meditation Appointments: No booking deposit required.

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03    When is payment for mediation, conflict management and meditation session required?

Payment for mediation sessions can be made either before or 7 business days after the mediation session has been completed.

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Payment for Conflict Management and Meditation are required same day as your appointment. 

 

 

04     How can I pay for my appointments?

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We accept Credit Card and Bank Transfer, Pay ID, 

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Credit Card payment can be processed either in person or over the phone (Depending on your appointment type). Please be mindful that there is a processing fee of 1.95% which applies to each credit card transaction.

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Bank Transfer details will be provided if this is your payment preference. Proof of payment to be emailed after your appointment.  

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**If payment is not received within 7 business days, fees or charges may apply **  

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Once payment in full is made, a receipt will be issued to your email address. 

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Further questions please contact for more information 

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05  When will I receive my s60I?

Section s60I Certificates are provided potentially at multiple stages of the Family Dispute Resolution process

there is a fee associated with the issuing of s60I Certificates, and assessment by the practitioner will occur before s60I Certificate is issued. 

 

06       Are Mediation and Meditation the same thing?

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Although the two words look similar there is a clear difference between the two services that Shields Mediation provides Mediation deals with dispute resolution between individuals or organisations, whilst Meditation deals with the process of calming the mind.

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07   Do you offer after hour or weekend services?  

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We provide Saturday hours however if you require other after hours/weekend appointments please contact for your requirements to be considered. Please note extra costs may apply. 

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